FAQs

How do I place an order?
To place an order click on the tab *Shop and select the category you would like to peruse. Once you find the item you would like to purchase click on the link/picture. This will take you to a page with information regarding the specified item and you can place your order at the bottom of the page through PayPal.
(The option for instant download of patterns through Ravelry & Craftsy are also available.)

If you would like to place a custom order, please contact me about the specifics before selecting this option.

Also, if you are a photographer, I am currently offering a 40% discount on all purchased items for permission to use photos that are taken that include the crochet items. The photos would be posted on this site, and also on my facebook page (www.facebook.com/achickwsticks). Please contact me via email if you are interested.

Payment and Shipping
Payment is due at time of purchase using PayPal/credit card.(You can use a credit card without having a PayPal account. Just click on the "Don't have a PayPal account?" link and enter your information from there.)

Once payment is received your item will be shipped to you as soon as it is completed.

Shipping is Free within the U.S.
Items are generally made to order. Please allow approximately 2 weeks for your order to arrive. If you need your order by a certain date, please let me know and I will do my best to get it there on time.

Items are shipped through the US Postal Service. The address you provide is the address your item will be shipped to - if you would like to use a different address, please notify me via email.

Refunds and Exchanges
Refunds and/or exchanges are available. Just send me an email and we will work out a solution.You will be responsible for shipping costs to return the item(s).

Due to the nature of emailed PDF patterns, there will be NO refunds after you have received the pattern.

If you have any questions regarding an item, please contact me and I will be happy to answer them before you purchase an item.

Size Chart and Pricing

Head Sizes
0 to 3 month: 13-14"
3 to 6 month: 14-16"
6 to 12 month: 16-17"
Toddler: 18-20"
Child: 20-21"
Teen/Adults: 21-23"
*Please note that these sizes are approximate.

Shoe Sizes
0 to 3 month: 3.5" L x 2" W
3 to 6 month: 3.75" L x 2.25" W
6 to 9 month: 4" L x 2.25" W
9 to 12 month: 4.5" L x 2.25" W
*Sizes are approximate


Pricing
Hats range from $15.00 to $25.00. The cost depends upon the size and hat chosen.
Shoes are $12.00
Combos range from $17.00 to $27.00
Patterns are $5.50 and typically include sizes 0-3mo. to Adult

Additional Info
Items are made in a smoke free home.

Care and Washing Instructions
Most of the yarn I use is acrylic and can be washed during normal laundering.
The safest route, however, is to hand wash in lukewarm soapy water, reshape, and lay flat to dry.

Other Questions:
Q. Where did you learn to crochet?
A. Many years ago I learned to crochet during a church Young Women activity. Because I'm left handed I sat across from our teacher and mirrored her as she taught the "righties."

That is where I originally learned, but I recently picked it up again back in October of 2010. I bought a book called, "Learn to Crochet" from Michaels. I have used YouTube to my advantage to watch videos of people actually doing various stitches and techniques. It helped a lot to see people doing what I read about in the book.

Most of the patterns I use for my hats and shoes are free patterns that I've found on the web. I've tried to link back to all of them to give them credit. You can check out the tab *Patterns.


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